Indonesia WhatsApp Business API for Sales, CS, and Business Automation Teams
1 Official Number for Multiple Agents and Automation
Activate WhatsApp API official Indonesia for serve customers with multi agent, chatbot, notifications, OTP, and integration CRM. EVA.id helps business using WhatsApp as channel communication official that more organized, scalable, and ready to be integrated.
Dipercaya oleh 1000+ bisnis di seluruh Indonesia
Who it is for
Suitable for Berbagai Kebutuhan WhatsApp Business
Suitable for business that start receive banyak conversations, have more from one admin, need follow-up organized, or want to make WhatsApp as channel main customer service and sales.
Customer Service Multi-Agent
Use one number WhatsApp for serve banyak customers with team CS that terdiri from beberapa agent.
Sales Follow-Up
Manage questions prospective customers, consultation products, follow-up offers, and closing from dashboard that more organized.
Broadcast and Campaign Resmi
Send promotions, announcements, reminders, or campaign WhatsApp using template and segmentation.
Support and Ticketing
Turn conversations WhatsApp that need tindak further become tickets helpdesk.
Problem
WhatsApp Manual Start Membatasi Pertumbuhan Team you?
When business start berkembang, penggunaan WhatsApp in a manual often menimbulkan banyak issues. One number sulit managed banyak agent, history conversations not organized, responses customers not can dibalas with fast, broadcast terblock serta sulit dipantau, and integration to CRM or helpdesk not runs.
Problem
WhatsApp Manual Mulai Membatasi Pertumbuhan Tim Anda?
Ketika bisnis mulai berkembang, penggunaan WhatsApp secara manual sering menimbulkan banyak kendala. Satu nomor sulit dikelola banyak agent, histori percakapan tidak rapi, respons pelanggan tidak konsisten, broadcast sulit dipantau, dan integrasi ke CRM atau helpdesk hampir tidak berjalan.
Solution
Use WhatsApp Secara Resmi for Customer Service, Sales, and Notifications Business
WhatsApp Business API EVA.ID helps business manage communication customers with cara that more profesional. Conversations enter to dashboard, history tersimpan, responses can dibantu automation, and flow kerja can dihubungkan to system internal.
Solusi
Gunakan WhatsApp Secara Resmi untuk Customer Service, Sales, dan Notifikasi Bisnis
WhatsApp Business API EVA.ID membantu bisnis mengelola komunikasi pelanggan dengan cara yang lebih profesional. Percakapan masuk ke dashboard, histori tersimpan, respons bisa dibantu automasi, dan alur kerja dapat dihubungkan ke sistem internal.
How it works
Cara Kerja WhatsApp Business API EVA.ID
Business Needs Consultation
Team EVA.ID helps understand channel WhatsApp, volume conversations, jumlah agent, and kebutuhan integration.
Aktivasi WhatsApp Business API
Number your business prepared for using WhatsApp Business API appropriate kebutuhan operational.
Connect to Dashboard EVA.ID
Conversations WhatsApp enter to dashboard EVA.ID so that can managed by banyak agent.
Activate Automation or AI Assistant
Bantu responses initial, FAQ, notifications, reminders, or flow chatbot appropriate kebutuhan.
Features WhatsApp Business API
Features WhatsApp Business API EVA.ID
WhatsApp API Resmi for Business
Activate WhatsApp Business API so that business can using WhatsApp in a more profesional for communication customers in skala besar.
One Number for Many Agent
Use one number WhatsApp business that can managed by banyak agent via dashboard EVA.ID.
Omnichannel Inbox
Conversations WhatsApp can enter to inbox EVA.ID with channel lain such as live chat website or channel digital lain.
Assignment and Routing Chat
Arahkan conversations to agent, divisi, cabang, or team that paling relevant berdasarkan kebutuhan customers.
AI Assistant and Chatbot
Use AI assistant or chatbot for helps answer questions common, give responses initial, or guides customers to flow that appropriate.
Template Message and Broadcast
Send messages template for notifications, reminders, updates customers, or campaign official via WhatsApp.
Histori Conversations Customers
Store riwayat chat so that agent can understand context customers when conversations berlanjut or berpindah agent.
Integration CRM, Helpdesk, and System Internal
Connect WhatsApp Business API to system business such as CRM, ticketing, order, payment, ERP, or workflow internal.
Multi-agent
One Number WhatsApp for Many Agent
Team not need to be lagi berbagi perangkat, saling menunggu akses, or using banyak number that membingungkan customers. Every conversations can diarahkan to agent that right, given status, ditandai with tag, and dipantau by supervisor.
Multi-agent
Satu Nomor WhatsApp untuk Banyak Agent
Tim tidak perlu lagi berbagi perangkat, saling menunggu akses, atau menggunakan banyak nomor yang membingungkan pelanggan. Setiap percakapan dapat diarahkan ke agent yang tepat, diberi status, ditandai dengan tag, dan dipantau oleh supervisor.
Automation
Automation WhatsApp for Mengurangi Pekerjaan Manual
Automation and AI assistant EVA.ID can helps answer FAQ, routing chat, reminders booking, reminders payment, updates status order, and follow-up lead so that team fokus pada conversations that need perhatian human.
Integration
Connect WhatsApp to System Your business
With EVA.ID, WhatsApp can dihubungkan to CRM, ticketing, payment, order management, ERP, or workflow internal. Lead can enter to pipeline sales, complaints become tickets, status payment diperbarui, and notifications dikirim automatic.
Automasi
Automasi WhatsApp untuk Mengurangi Pekerjaan Manual
Automasi dan AI assistant EVA.ID dapat membantu menjawab FAQ, routing chat, reminder booking, reminder pembayaran, update status order, dan follow-up lead agar tim fokus pada percakapan yang membutuhkan perhatian manusia.
FAQ
Frequently Asked Questions
What itu WhatsApp Business API?+
WhatsApp Business API is solusi for using WhatsApp in skala business that more besar, support multi-agent, automation, notifications, broadcast, and integration with system lain.
What bedanya WhatsApp Business API with WhatsApp Business biasa?+
WhatsApp Business biasa more cocok for penggunaan manual skala kecil. WhatsApp Business API more cocok for team with banyak agent, volume chat high, automation, dashboard, and integration business.
Can one number WhatsApp can to use banyak agent?+
Yes. With WhatsApp Business API EVA.ID, one number WhatsApp business can managed by banyak agent via dashboard.
Can can to use for broadcast?+
Yes. WhatsApp Business API can to use for send messages template, broadcast, reminders, notifications, and campaign appropriate kebutuhan business.
Can can using chatbot or AI assistant?+
Yes. EVA.ID can helps using AI assistant or chatbot for answer questions common, give responses initial, and guides customers to flow that right.
Can WhatsApp Business API can to be integrated to CRM?+
Yes. WhatsApp Business API EVA.ID can dihubungkan to CRM, helpdesk, ticketing, payment, order system, or system internal lain appropriate kebutuhan.
Can number lama can to use?+
In banyak cases, business can using number that already ada, but need to be checked terlebih dahulu kesesuaiannya with kebutuhan aktivasi and penggunaan WhatsApp Business API.
Integrasi
Hubungkan WhatsApp ke Sistem Bisnis Anda
Dengan EVA.ID, WhatsApp dapat dihubungkan ke CRM, ticketing, payment, order management, ERP, atau workflow internal. Lead dapat masuk ke pipeline sales, keluhan menjadi tiket, status pembayaran diperbarui, dan notifikasi dikirim otomatis.
Channel EVA
EVA Dapat Digunakan di Berbagai Aplikasi Chat
Hubungkan EVA ke WhatsApp, Instagram, Messenger, Telegram, LINE, dan web chat agar pelanggan bisa dilayani dari channel favorit mereka.
WhatsApp
Instagram
Messenger
Telegram
LINE
WebSolusi EVA
1 Package Multi Solutions
Lebih dari Sekadar WhatsApp Business API - Semua Fitur Unggulan EVA Ikut Aktif.
Saat menggunakan EVA, bisnis tidak hanya mendapatkan satu solusi. Modul lain tetap siap digunakan untuk memperluas otomatisasi, layanan pelanggan, campaign, payment, dan integrasi sesuai kebutuhan.
Insights
Artikel Terbaru tentang solusi EVA, dan chatbot AI
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Naik Kelas from WhatsApp Manual to WhatsApp Business API
With WhatsApp Business API EVA.ID, your business can serve customers from one number official, support banyak agent, activate automation, send notifications, run broadcast, and connect WhatsApp to system business that more complete.