EVA Conversation Interface
Your application. Now accessible through chat.
Bring your business application's features to WhatsApp. Customers simply describe what they need, and AI guides them to completion.
For businesses with an existing iOS, Android, or web application.
Your Cinema
AI assistant on WhatsApp
Booking connected
Cinema booking system
A new access point
Your application features, delivered through a conversation customers know.
One need, two ways to access it
Book a ticket. Through menus or conversation.
Choose a step to see how the same application feature can be accessed through WhatsApp chat.
What would you like to watch?
The customer shares the movie, location, time, and number of viewers in one message.
Flow simulation. Movie names, cinemas, availability, and prices are illustrative. Payments follow the connected payment provider.
Easier for customers to access
Remove friction. Bring customers closer to a transaction.
01
Start chatting without installing an app
Direct customers from ads, QR codes, or links to your business WhatsApp. They can begin without another download.
02
No menus to learn
Customers describe their needs in everyday language. AI asks for any information still required.
03
Be present in a familiar channel
Reach customers through the WhatsApp they already use, including people less familiar with digital applications.
04
Extend access to your digital investment
Use the application functions you have already built to serve customers through an additional conversational channel.
How it works
Customers speak. Your system gets things done.
EVA understands customer requests, accesses connected functions, and returns the result in the conversation.
Customer WhatsApp
Request & confirmation
AI + business function integration
Your business system
One source of truth
Availability, pricing, accounts, orders, and payment status.
Current data
Prices and availability come from your business system response.
Customer confirmation
AI asks for approval before performing important actions.
Account-based access
Verification and access rights follow your service requirements.
Agent assistance
The conversation can be handed to your team with its context intact.
Opportunities for your business
Everyday features, requested through chat.
Examples that can be developed around your application's functions and integrations.
Retail
“Order the same coffee as yesterday.”
Order history, inventory, checkout, and delivery status.
Travel & hotel
“Do you have a room for two nights?”
Room availability, rates, reservations, and payments.
Customer service
“Check this month's bill.”
Account verification, billing details, payment, and receipts.
Service booking
“Schedule service for Saturday morning.”
Available slots, branches, bookings, and rescheduling.
Built around your business
Your business flow. Connected by EVA.
EVA maps features, designs the conversation, and connects it to your business system functions.
01
Feature mapping
Define the customer journey and application functions that will be accessed through WhatsApp.
02
Design & integration
EVA designs the conversation and connects it to your business system functions.
03
Test & launch
Test transactions, verification, and agent assistance before opening customer access.
Common questions
What you need to know.
Can every application feature work through chat?+
Many features such as search, booking, ordering, data changes, and status checks can become conversations. Final scope depends on available APIs, access rights, and platform policies. Complex visual features can use a supporting view or relevant link.
Does the existing application need to be replaced?+
No. Conversation Interface is an additional channel. Your iOS, Android, or web application continues to run and use the same business system.
How do payments and account security work?+
Payments follow your connected provider. For sensitive actions, EVA can require account verification and customer confirmation before processing a transaction.
What do we need to prepare?+
Start with one clear customer journey, the required API or system access, business rules, verification methods, and an agent-assistance scenario.
What if a customer needs help from the team?+
The conversation can be handed to a human agent with its context, data, and last completed step so the customer does not need to repeat themselves.
A new channel for your application
Your application. Now accessible through chat.
Show us one flow in your application. Let us design its conversational version for WhatsApp.
