• Omnichannel Marketing Application

Send and manage messages across all channels in 1 platform.

Conversations from WhatsApp, Instagram, Facebook Messenger, Website Widgets, and other Chat Applications can be managed in one integrated platform. 

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EVA has been trusted and used by many Companies and Communities

Many companies and communities have used EVA's chatbot facilities to serve their customers and members. Here are some of them:

"EVA Chatbot can be used on many platforms. I use EVA because its response performance is excellent, and the price is affordable."

Heri Riyanto

Heri Riyanto

IT Analyst, PT. Sasa Inti

24/7 Effective & Efficient Customer Service

With one platform, responding to customer messages becomes easy and fast. Enhance productivity and streamline customer service by automatically prioritizing incoming messages.

Without Having to Open Other Applications

Overcome the problem of having to open multiple applications to respond to customer messages.

Multi-Operator for All Channels

Avoid the confusion of assigning tasks to operators for each channel.

Monitor and Manage Easily

Effortlessly monitor customer service and operator performance.

One Platform for All Channels

Simply integrate customer service across every channel in EVA, and start managing all conversations from various channels in one platform.

EVA also provides a web widget for your website visitors.

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Effective Customer Service

Boost Sales with Effective Customer Service

With the Multi Operator feature that can respond to customer messages from various Chat Applications, customer service performance will improve along with customer satisfaction.

Facilitate task assignment for operators.

Direct conversations to the appropriate operator.

Customer Data and Conversations are Stored

Chatbot - Operator Collaboration

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Customer Satisfaction

Easily Conduct Customer Satisfaction Surveys

To gather feedback on customer service, EVA provides customer satisfaction surveys through ratings that customers can fill out at the end of a conversation session.

Customers fill out ratings at the end of a conversation session.

Monitor and evaluate through available reports.

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Monitoring Report

Accompanied by Various Reports to Monitor Performance and Gain Customer Insights

EVA provides various types of reports with statistics, making it easy for you to monitor and evaluate the performance of customer service, as well as provide new insights to improve the effectiveness of customer service.

Handling status

Most used channels by customers

Operator attendance and performance measurements

and other reports

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1 Package Multi Solutions

In one package, EVA provides other solutions needed by your business/community.

Creating a Chatbot in just a Few Easy Steps

Create and manage Chatbots from various Chat Applications easily in one Dashboard. The Chatbot will be ready to serve your customers 24/7.
  • No Coding Required
  • Multi Channel
  • Forward to Operator

Managing Customer Service with Ticketing System

Improve productivity and quality of customer service by handling customers based on incoming tickets.

  • Automatically Create Tickets
  • Track and Resolve Based on Incoming Tickets

Sending Mass WhatsApp Messages in a Single Delivery

Send WhatsApp Blast to any number of recipients quickly without the risk of number blocking.
  • Automation and Scheduling
  • Contact Lists and Groups

Integrate Customer Service on Whatsapp to Enhance Your Business Credibility

With WhatsApp Business API, your customer service can be more effective in engaging with customers, thereby improving your business performance and credibility. 
  • Verified Account with Green Checkmark
  • Combination of Chatbot - Operator

Centralized Customer Service from Various Chat Applications and Multi Operator

Respond to customer messages directly from multiple channels, with multi-operator support to ensure that customer messages are well addressed.
  • Multi Operator
  • Customer Satisfaction Survey
  • Operator Performance Reports

Creating a Chatbot on WhatsApp in Just a Few Easy Steps

Automatically respond to customer messages from WhatsApp and other Chat applications with the support of a Chatbot, which will enhance the effectiveness of your customer service. 
  • No Coding Required
  • Multi Channel
  • Forward to Operator

Can be used on Various Platforms, for Various Needs

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Easy and Tailored to Your Business Needs.

Enhance Your Customer Service by Using EVA!

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