- Whatsapp Business API
Reach Customers More Effectively with Whatsapp Business API
Whatsapp Business API makes it easy for you to reach customers through the most popular chat application today. It is a simple solution to increase sales and improve customer service.
EVA has been trusted and used by many Companies and Communities
Many companies and communities have used EVA's chatbot facilities to serve their customers and members. Here are some of them:
"EVA Chatbot can be used on many platforms. I use EVA because its response performance is excellent, and the price is affordable."
WhatsApp Business API Increases Customer Trust
WhatsApp Business API is an application designed to meet the needs of small businesses to enterprises, making it easier to interact with customers through optimal features. The WhatsApp Business API allows businesses to automate communication with features such as automated replies, WhatsApp chatbots, personalized interactive messages, official green checkmarks, and unlimited WhatsApp blasts. With WhatsApp Business API from EVA, business trust and customer interactions are enhanced, leading to increased loyalty.
Effective Customer Service
1 WhatsApp Number with Multiple Operators, in 1 Dashboard
WhatsApp Business API from EVA offers the advantage of Multi-Operator feature, which allows you to enhance customer service. With EVA, you can not only receive messages from your WhatsApp number but also from various other chat applications.
Whatsapp Blast
Send Messages to Multiple Recipients without the Risk of Blocking
Many cases have occurred where mass WhatsApp messaging resulted in the sender's number being blocked by WhatsApp due to being flagged as spam, rendering it unusable. With WhatsApp Business API, regardless of the number of messages sent, they will always be safe from blocking.
Chatbot for Customer Service
Utilize Chatbot to Streamline Customer Service
EVA's chatbot is designed to assist customer service in handling repetitive inquiries or collecting customer data at the beginning of a conversation. If the chatbot is unable to answer customer questions, it can direct them to an operator.
1 Platform for All Channels
EVA's customer service platform is not limited to WhatsApp alone, but it can also be used for various other channels. Simply integrate your customer service across all channels within EVA and gain control over all conversations from different channels in one platform.
EVA also provides a web widget for your website visitors.
1 Package Multi Solutions
In one package, EVA provides other solutions needed by your business/community.
Creating a Chatbot in just a Few Easy Steps
- No Coding Required
- Multi Channel
- Forward to Operator
Send and Manage Messages on All Channels in 1 Platform
Conversations from WhatsApp, Instagram, Facebook Messenger, Website Widgets, and other Chat Applications can be managed in one integrated platform.
- Multi Channel
- Multi Operator
- Dashboard Analysis
Managing Customer Service with Ticketing System
Improve productivity and quality of customer service by handling customers based on incoming tickets.
- Automatically Create Tickets
- Track and Resolve Based on Incoming Tickets
Sending Mass WhatsApp Messages in a Single Delivery
- Automation and Scheduling
- Contact Lists and Groups
Centralized Customer Service from Various Chat Applications and Multi Operator
- Multi Operator
- Customer Satisfaction Survey
- Operator Performance Reports
Can be used on Various Platforms, for Various Needs
AYO SRC
Chatbot Order Lewat Suara
BNI Syariah
Chatbot Loyalty Program
Electronic City
Chatbot untuk kebutuhan Promo
Bank Mandiri Taspen
Chatbot untuk Edukasi Pelanggan dan Simulasi Produk
Sasa
Chatbot untuk Registrasi Acara
Prodia
Chatbot Konsultasi Layanan
