- Whatsapp Bot
Creating a WhatsApp Bot in a Few Easy Steps
Without the need for programming skills, create chatbots ready to serve customers 24/7 in various chat applications with just a few easy steps.
EVA has been trusted and used by many Companies and Communities
Many companies and communities have used EVA's chatbot facilities to serve their customers and members. Here are some of them:
"EVA Chatbot can be used on many platforms. I use EVA because its response performance is excellent, and the price is affordable."
Heri Riyanto
IT Analyst, PT. Sasa Inti
Automate Customer Service on WhatsApp and Various Other Chat Apps Quickly & Easily
With EVA, you can create chatbots on WhatsApp and other chat apps as easily as filling out a form. Manage your WhatsApp and other chat app chatbots all in 1 platform.
No Coding Required
Creating a chatbot does not require programming skills; it only requires a few easy steps.
Multi Channel
EVA's chatbot can be integrated into multiple chat applications simultaneously. Manage chatbots from various chat applications in one dashboard.
Forward to Operator
If the chatbot doesn't have the knowledge to answer a question, you can direct it to an operator to answer.
Why are Chatbots important for Business?
The use of chatbots can enhance the effectiveness of your business.
1
Answering Repetitive Questions
Frequently asked repetitive questions from customers can be handled by chatbots, reducing the burden on customer service.
2
Reducing Customer Service Burden
The use of chatbots will help operators handle customers. Gathering initial customer information, answering common questions, and more can be handled by chatbots.
3
Can be Transferred to Operators
No need to worry if the chatbot is unable to answer a customer's question. Simply direct the customer to converse with an operator who will be ready to assist.
Instant Chatbot Creator
Create and Manage Chatbots with Ease
It only takes a few easy steps to create a chatbot:
Register and Fill Out Profile
Register for free through the registration form.
Choose a Channel
Select the chat channel or platform you want to connect.
Try it with the Chat Widget on the Website
Try the chatbot for the first time using the chat widget on the website.
Fill out Chatbot Knowledge
Fill out and manage the chatbot's knowledge.
Manage Chatbots across Multiple Channels
in One Platform
Integrate your chatbot into multiple channels easily and control all conversations from various channels in one dashboard.
EVA also provides a web widget for your website visitors.
Chatbot Knowledge
Easily Fill Out and Manage Chatbot Knowledge
Through the user-friendly console page, you can fill out the chatbot's knowledge, whether it's basic knowledge like how to respond to greetings or other knowledge as needed.
Fill Out Basic Knowledge, such as Greetings
Manage Knowledge
Your chatbot can be equipped with knowledge about information that users may need, such as information about your company, business, and more.
Profiling Your Customer
Create a Question List to Collect Customer Data
EVA has a feature to create a question list as a replacement for forms, which can be used to collect customer data. The answers to these questions will be stored in the EVA console.
Create a Question List on the EVA Console
Install it on Your Chatbot
Check User Answers on the EVA Console
Chatbot Responses
Create Chat Responses in the Form of Menus Easily
With EVA, you can create chat responses in various forms, such as plain text, images, files, and menus that make it easy for users to answer by selecting available options. To create a menu, you can fill out the form in the console, save it, and activate it in your chatbot's flow.
1 Package Multi Solutions
In one package, EVA provides other solutions needed by your business/community.
Send and Manage Messages on All Channels in 1 Platform
Conversations from WhatsApp, Instagram, Facebook Messenger, Website Widgets, and other Chat Applications can be managed in one integrated platform.
- Multi Channel
- Multi Operator
- Dashboard Analysis
Managing Customer Service with Ticketing System
Improve productivity and quality of customer service by handling customers based on incoming tickets.
- Automatically Create Tickets
- Track and Resolve Based on Incoming Tickets
Sending Mass WhatsApp Messages in a Single Delivery
- Automation and Scheduling
- Contact Lists and Groups
Integrate Customer Service on Whatsapp to Enhance Your Business Credibility
- Verified Account with Green Checkmark
- Combination of Chatbot - Operator
Centralized Customer Service from Various Chat Applications and Multi Operator
- Multi Operator
- Customer Satisfaction Survey
- Operator Performance Reports
Solutions for Various Needs
Chatbots can assist your activities. They can help you serve customers (customer service), promote, manage communities, facilitate transactions, provide simulations and education, event registration, loyalty programs, consulting services, and more.
Customer Service
Event Promotion
Simulation & Education
Event Registration
Loyalty Programs
Consulting Services
Can be used on Various Platforms, for Various Needs
AYO SRC
Chatbot Order Lewat Suara
BNI Syariah
Chatbot Loyalty Program
Electronic City
Chatbot untuk kebutuhan Promo
Bank Mandiri Taspen
Chatbot untuk Edukasi Pelanggan dan Simulasi Produk
Sasa
Chatbot untuk Registrasi Acara
Prodia
Chatbot Konsultasi Layanan
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