Create Chatbots in Just a Few Easy Steps
Without the need for programming skills, create chatbots ready to serve customers 24/7 in various chat applications with just a few easy steps.
EVA has been trusted and used by many Companies and Communities
Many companies and communities have used EVA's chatbot facilities to serve their customers and members. Here are some of them:
"EVA Chatbot can be used on many platforms. I use EVA because its response performance is excellent, and the price is affordable."
Automate Customer Service across Various Chat Applications Quickly & Easily
Through EVA, you can create chatbots as easily as filling out a form and activating them on any chat application for your customer service.
Why are Chatbots important for Business?
The use of chatbots can enhance the effectiveness of your business.
Answering Repetitive Questions
Frequently asked repetitive questions from customers can be handled by chatbots, reducing the burden on customer service.
Reducing Customer Service Burden
The use of chatbots will help operators handle customers. Gathering initial customer information, answering common questions, and more can be handled by chatbots.
Can be Transferred to Operators
No need to worry if the chatbot is unable to answer a customer's question. Simply direct the customer to converse with an operator who will be ready to assist.
Accurate Response Accuracy
The accuracy of chatbot responses is very high.
Understanding Conversation Context
Chatbots are capable of understanding conversation context, allowing them to provide answers and responses that remain relevant to the previous conversation.
Integration with Other Systems
Chatbots can be integrated with various other systems that enable the execution of customer needs, such as online payments, registration forms, billing calculations, data information updates, etc.
Instant Chatbot Creator
Create and Manage Chatbots with Ease
It only takes a few easy steps to create a chatbot:
Manage Chatbots across Multiple Channels
in One Platform
Integrate your chatbot into multiple channels easily and control all conversations from various channels in one dashboard.
EVA also provides a web widget for your website visitors.
Easily Fill Out and Manage Chatbot Knowledge
Through the user-friendly console page, you can fill out the chatbot's knowledge, whether it's basic knowledge like how to respond to greetings or other knowledge as needed.
Profiling Your Customer
Create a Question List to Collect Customer Data
EVA has a feature to create a question list as a replacement for forms, which can be used to collect customer data. The answers to these questions will be stored in the EVA console.
Create Chat Responses in the Form of Menus Easily
With EVA, you can create chat responses in various forms, such as plain text, images, files, and menus that make it easy for users to answer by selecting available options. To create a menu, you can fill out the form in the console, save it, and activate it in your chatbot's flow.
1 Package Multi Solutions
In one package, EVA provides other solutions needed by your business/community.
Send and Manage Messages on All Channels in 1 Platform
Conversations from WhatsApp, Instagram, Facebook Messenger, Website Widgets, and other Chat Applications can be managed in one integrated platform.
Managing Customer Service with Ticketing System
Improve productivity and quality of customer service by handling customers based on incoming tickets.
Sending Mass WhatsApp Messages in a Single Delivery
Integrate Customer Service on Whatsapp to Enhance Your Business Credibility
Centralized Customer Service from Various Chat Applications and Multi Operator
Creating a Chatbot on WhatsApp in Just a Few Easy Steps
Realtime Pelayanan Chat 24 Jam Dari Berbagai Aplikasi Chat Dengan Teknologi Generative AI
Let me recall them clearly. Have you ever experienced or are currently experiencing these situations?
Limited time and resources to respond to incoming messages from customers, especially during high chat volumes.
Feeling that the team you have is not sufficient to handle the multiple business platforms being used.
Losing potential customers because their chats are not responded to promptly.
Many customers who have purchased our products or services do not place repeat orders due to poor after-sales service or receiving complaints from them.
Do you know that! Answering common and repetitive questions no longer needs to be done by humans!
Technological advancements have enabled efficient solutions to address common and repetitive questions without involving direct human interaction. Chatbots have become the best solution to this issue.
By utilizing a chatbot, your business no longer needs to manually answer common questions through human teams.
What Solutions Does EVA Offer? Take a look!
EVA's intelligent GPT chatbot can provide real-time 24/7 responses to various types of questions or guide users through processes.
The chatbot exhibits a high level of accuracy in its responses.
The chatbot is capable of generating its own answers that are most relevant to the question based on the data it has been trained on (generative AI technology).
The chatbot can understand the context of the conversation, ensuring that its answers and responses remain relevant to the previous conversation.
The chatbot doesn't get forgetful, tired, or emotional, ensuring consistent quality in its responses.
Chatbot can be integrated with various other systems that enable the execution of customer needs, such as online payments, registration forms, billing calculations, data information updates, etc.
Not Only for External Use, EvaGPT Chatbot Can Be Applied for Internal Needs Too!
Solutions for Various Needs
Chatbots can assist your activities. They can help you serve customers (customer service), promote, manage communities, facilitate transactions, provide simulations and education, event registration, loyalty programs, consulting services, and more.
Simulation & Education
Can be used on Various Platforms, for Various Needs
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